Thursday, October 27, 2011

Guy's Shopping Tip # 186: Know The Return Policy


Black Friday 4 Guy's Kevin Lockett talks about knowing the return policies before you buy your gift.
Check me out at www.bfguys.com. blackfriday4guys.com, @kevinlockett, www.kevinlockett.com


Recently I was in Best Buy returning an unopened electronic item; the woman in front of me was returning an electronic item, but it was open.

The clerk told the woman that she was going to get store credit for her item. She asked why and the clerk said because the item was open.

I got a full refund for my unopened item.

Although the woman didn't seem too upset, if this was holiday season, it might have been ugly.

Before you pay for anything, always ask the clerk what the return policy is for your item or at least look at your receipt and ask the following questions:

How long do you have to return it.

Is there a restocking fee, where you get most of your refund but not all.

What is the policy if the item is open.

Asking these questions and more, can save you a lot of headaches if you get another that Bill Cosby like from the 80's.

Question: What other questions should you ask when it comes to return policies?

No comments: